Private Travel Designer
Remote or Portland, Oregon
About Modern Adventure:
We are purveyors of joy who exist to use travel as a force for good in our lives and the lives of the people and places we visit.
As a Certified B Corp, we believe in making a difference in people's lives. We know how we travel matters and are passionately committed to delivering exceptional experiences around the planet. We’re also a start-up. That means we’re rigorous and thoughtful about finding the right fit for our amazing team. We want to build a company that dares to do big things and dreams of making a difference in the world. Are you ready to join us?
The Role
We're seeking a full-time Private Travel Designer who can blend creativity with expertise to craft exceptional journeys. This role involves designing bespoke itineraries, nurturing client relationships, and driving business growth. The Private Travel Designer will report to the Head of Trip Operations.
What you’ll do:
- Provide personalized service to clients, guiding them through trip planning and sales.
- Create unique, top-tier private itineraries worldwide, reflecting our values and highlighting authentic experiences.
- Coordinate with internal teams for seamless execution of trips.
- Keep updated on luxury travel trends and sustainability.
- Drive innovation and excellence in our processes.
- Manage trip finances for profitability and uphold brand standards.
- Initiate and manage outreach and lead generation efforts for our travel advisor business.
- Secure agreements and facilitate the onboarding process for advisors and agencies.
- Foster relationships with advisors and agencies to meet revenue goals.
How Your Success Will Be Measured:
Your success in this role will be gauged by key performance indicators (KPIs) focused on financial health and client satisfaction. These include:
- Meeting or surpassing target margins for each trip.
- Achieving a high conversion rate from proposals to trips.
- Maintaining high Net Promoter Scores (NPS) based on post-trip feedback.
- Retaining clients for future travel.
- Introducing new experiences based on client and market feedback.
- Developing a strong outreach target list.
- Successfully onboarding agents and agencies.
- Meeting revenue goals with advisors.
What we’re looking for:
- 3-5 years of high-end trip design experience.
- Sales or business development background.
- Deep understanding of global destinations and luxury market trends.
- Strong connections with local operators and luxury travel insiders.
- Exceptional communication skills and ability to close sales.
- Proactive, adaptable, and creative problem-solving skills.
- Proficiency in Salesforce, Jira, Slack, Google Workplace, and Excel.
What We’ll Give You:
- Remote Work.
- Pivotal role in reshaping luxury travel.
- Opportunity to design innovative travel experiences.
- Competitive compensation and comprehensive benefits package.
- Culture that values innovation, creativity, and personal growth.
TO APPLY:
Send your cover letter and resume to careers@modernadventure.com with "Private Travel Designer" in the subject line.